Terms and Conditions
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Updated June 2014

The Association of Certified E-Discovery Specialists is committed to offering the highest quality service to its members. In case you need to cancel a purchase from ACEDS, please read the Cancellation and Refund Policies listed below.
• Exhibitor Cancellations/Refunds
• Conference Registration Cancellation/Substitution Policies
• Membership Cancellation
• Certification Exam Cancellation

Exhibitor Cancellations/Refunds

Exhibit space and Sponsorship comes with immediate benefits and therefore is non-refundable. All payments are final. Failure to occupy exhibit space does not relieve the exhibitor of its obligation to pay the full booth fee. Any exhibiting company canceling with a balance due is responsible for paying the remaining balance in full within 30 days of cancellation.

Conference Registration Cancellation/Substitution Policies

Cancellation refund requests must be received in writing at least 30 days prior to the first day of the conference. ACEDS will apply a $295 processing fee on all approved refund requests. Requests for refunds will not be honored less than 30 days prior to the first day of the conference. Refunds are not granted for failure to attend, late arrival, unattended events or early departure. ACEDS is not responsible for weather-related cancellations, airfare, hotel or other costs that are associated with the conference if the registrant is unable to attend.

Substitutions of registered attendees may be made at any time prior to the beginning of the event. Please note that if the transfer is made from an ACEDS member to a non-ACEDS member, you will be charged the difference in cost. If the registrant does not attend the conference and does not designate a substitute attendee prior to the event, the registrant will be responsible for the full registration fee.

Substitutions and cancellation requests may be sent to customerservice@aceds.org.

ACEDS reserves the right to cancel the pre-conference event due to low enrollment. Full refunds will be made accordingly.

ACEDS reserves the right to make comparable substitutions or cancellations if circumstances beyond our control necessitate a change in any element of the program.

ACEDS Membership Cancellation

ACEDS dues are for annual membership and are non-refundable.

CEDS Certification Cancellation

CEDS certification exams must be taken within 1 year of date of purchase (unless otherwise stated upon purchase). Refunds may be requested up to 30 days from date of purchase. An administrative fee may be applied for CEDS examination cancellations less than 3 business days before the scheduled time. CEDS Certification is non-refundable after 30 days.

ACEDS reserves the right to update this cancellation policies document at any time.


Contact Information

Please contact us at 844-992-2337 or e-mail customerservice@aceds.org with any questions.

880 Blue Gentian Road, STE 140
Eagan, MN 55121
Phone: 844-992-2337 Fax: (786) 316-0006
Email: customerservice@aceds.org

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