Extract from Rhys Dipshan's article "E-Discovery Vendors' Advantage: Firms Are Still Struggling to Compete on Pricing"
There’s a lot that’s changed in the e-discovery industry over the past few months under COVID-19. But as it turns out, a lot has also stayed the same. According to 6th annual “E-Discovery Unfiltered: A Survey of Current Trends and Candid Perspectives” report by Ari Kaplan Advisors, price is still a determinative factor in whom legal clients select for their e-discovery needs. And what’s more, legal departments are continuing to insource more work than ever.
These market current trends means law firms are likely to be bypassed for e-discovery work for potentially more cost effective e-discovery providers. However, Ari Kaplan, principal of Ari Kaplan founders, noted there are ways law firms can survive and thrive in the e-discovery market.
Kaplan spoke with Legaltech News about why law firms are still strong e-discovery contenders, what clients are looking for in vendors, and why the current trend toward insourcing won’t last. This interview was edited for clarity and length.
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