Extract from Jim Gill's article "Workflow Woes: How Paralegals Can Create and Maintain Effective eDiscovery Processes"
I have heard stories from paralegals about the challenges they face in trying to establish effective and repeatable workflows at their firms around Electronically Stored Information (ESI) and moving it through the discovery process. Today’s eDiscovery Blues was inspired by one of these stories, where the attorney had always organized documents with binder clips, and when it came to emails, the paralegal had to print those out, so they could be organized as well.
Hopefully by now, in 2020, litigation support teams understand how to leverage technology to save time, ensure accuracy, and pass on savings to their clients, even when working with a combination of ESI and hard copy documents (read this excellent Case Studywith Whitney Farrell at PPS&C on how they were able to do exactly that); but it still raises the issue of workflows not being regularly reviewed or even created in the first place. On a recent Ipro webinar about creating workflows, a poll showed that a majority of the audience were working on a case-by-case basis when it came to process.
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