Extract from Rob Robinson's "Trends in Confidence and Metrics: Fall 2018 eDiscovery Business Confidence Survey"
Editor’s Note: This is the twelfth quarterly eDiscovery business confidence survey conducted by ComplexDiscovery during the last three years, with more than 1,100 individual responses having been received from legal, business, and technology professionals across the eDiscovery ecosystem.
This quarter’s survey* is unique in the fact that it asks three additional questions beyond the standard nine business confidence questions asked during the previous eleven surveys. These new questions are focused on understanding operational business trajectories around the areas of days sales outstanding (DSO), monthly recurring revenue (MRR), and revenue distribution across customer bases.
As your opinion is important in helping form a complete picture of the business confidence of those operating in and around the eDiscovery ecosystem, please do take the time to complete this short, anonymized survey, as the results help all legal, business, and technology professionals in the eDiscovery ecosystem better understand the current state of business confidence and how their business is positioned regarding key operational metrics.
All questions are multiple-choice and the entire survey can be completed in less than two minutes.
I wanted a certification that separates me from my peers. Upon discovering CEDS, I was convinced this was exactly the type of distinction I had been seeking. Since achieving CEDS certification, I’ve noticed immediate recognition from my organization, colleagues, and current and prospective clients.They acknowledge they are more comfortable working with a person who has taken time to seek such certification. CEDS has certainly been worth the small investment and should continue to beget returns for years and years to come.
Andrew Bayer, CEDS
I get bombarded with all kinds of e-discovery stuff – news, blogs and whatnot. Let me tell you, you guys send the absolute best! I send it to all my partners and sales folks. I said, who are these guys? I have to get to know them better!
Kevin Glass, CEO
As a trial lawyer, day-to-day information processing is daunting for my client service. I’ve come to rely on ACEDS to keep me on the ‘edge’ of the curve on e-discovery. It’s a source I ‘ping’ ASAP.