5 Steps to Improve your eDiscovery Outcomes
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5 Steps to Improve your eDiscovery Outcomes

When: Thursday, June 20th, 2019
1-2 PM ET
Where: United States
Contact: Customer Service

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eDiscovery projects can pose challenges if they aren’t managed correctly, whether you are doing the work in-house or working with a service provider. Because no two projects are the same, the approach and needs vary.

However, there are certain steps you can take on every project to improve your eDiscovery outcomes. Two experts from global eDiscovery provider LDM Global will chat with the Litigation/eDiscovery Support Services Manager at Clark Hill Strasburger on this educational panel where you will learn the five steps, including examples of why the steps are crucial.


Joseph Friedmann
Vice President of Operations
LDM Global

Joey is a 15-year industry veteran with a wide range of project management and database support experience handling large litigation cases. His extensive software knowledge andproblem solvingcapabilities are a crucial asset to law firm and corporate clients. Joey is Viewpoint Processing Administrator Certified and Review and Analytics Certified as well as being a Relativity Certified Administrator.

Clients enjoy working with Joey because of the experience he adds to strategy planning sessions and his ability to communicate clearly without technical jargon.

Bernard Jarroush
LDM Global

Bernard Jarroush is LDM Global’s Director for Australia and APAC. Bernard has 19 years of eDiscovery and litigation support experience in APAC and the United States, including managing large international cases. In addition, he is the founding member of ACEDS’ APAC Chapter.

Having worked on both the operations and client facing sides of the business, Bernard is highly skilled at understanding client needs and pain points and then finding the solution that will add the most value to their organization.

Chad Love
Litigation/E-Discovery Support Services Manager
Clark Hill Strasburger

Chad Love has spent over 20 years in litigation services and the past 15 years specializing in eDiscovery. His background encompasses both consultative and operational roles in corporate and law firm environments. Currently he is the E-Discovery Support Services Manager for Clark Hill Strasburger, where he works with litigation and government investigation case teams to ensure best practices are followed from the onset of discovery. His typical involvement consists of participating in early planning calls with clients and attorneys, consulting on workflows and specific technologies to utilize in particular matters and being hands on in setting up and assisting with collection, review, production and collaboration efforts. Additionally, Chad provides education through providing CLE presentations on various topics.

Mary Mack, CEDS
Executive Director

Mary Mack is a long-time industry expert with over 25 years of experience and leadership to her credit. Under her leadership, ACEDS furthers its commitment of building an international community of e-discovery practitioners for the exchange of training, certification, professional development and networking. Mack is known for her strength in relationship and community building, as well as for the depth of her e-discovery knowledge. Before joining ACEDS, Mary was the Enterprise Technology Counsel for ZyLAB, a global eDiscovery and Intelligent Information Governance software company focused on helping organizations insource eDiscovery to reduce legal spend and prevent privacy breaches and IP leakage. Prior to eDiscovery, Mary designed, coded, tested and maintained mission critical enterprise systems for banks, health insurers and pharmaceutical companies. Certified in eDiscovery, security, access and identity management, forensics and computer telephony, Mary is admitted to the Illinois bar and a graduate of Northwestern University School of Law. Mary is the author of A Process of Illumination: The Practical Guide to Electronic Discovery and the co-editor of Thomson Reuters West’s eDiscovery for Corporate Counsel.

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