Creating Strong and Effective Client Relationships: The Art of Collaboration and Communication
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Creating Strong and Effective Client Relationships: The Art of Collaboration and Communication

1/23/2019
When: Wednesday, January 23rd, 2019
1-2 PM ET
Where: United States
Contact: Customer Service
844-992-2337

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Claude E. Ducloux, Board-Certified, Civil Trial Law and Civil Appellate Law, and former Chair of the Texas Center for Legal Ethics will present a 60 minute power point covering:

  • Most Common Grievances and Statistics on malpractice;
  • Standard of Care for lawyer, ABA Model Rules;
  • Pro Active Communication for Success, daily rules and habits;
  • Interviewing Skills and Contracting; Knowing Goals and metrics
  • Discovering and handling Conflicts of Interest
  • Privacy Policies and handling sensitive information;
  • Handling Difficult Clients, and Difficult Opposing Counsel
  • Avoiding Fee Disputes, and correct use of Trust Account

This will be via an annotated PowerPoint presentation, which will be made available to the participants. Presenter will answer questions, and provide followup to audience following the presentation.

Speakers:

Claude Ducloux
Attorney and Director of Education
LawPay

Claude Ducloux, LawPay’s director of education, ethics, and compliance, is a seasoned attorney with nearly 40 years' experience and his passion for practicing law and educating attorneys has earned him many professional honors, including The Gene Cavin Award for Lifetime Achievement in Teaching Continuing Education. He speaks regularly on legal ethics, law office management, and trial-related topics.

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