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Keesal, Young & Logan is First Law Firm to Pass the Legal Tech Assessment

Monday, January 9, 2017   (0 Comments)
Posted by: Mary Mack
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Extract from Legaltech News

 

People, some of whom are lawyers, do not like training. Training takes time out of their day. The time taken is not always offset by skills gained.

Justin Hectus knows this. As director of information for boutique powerhouse Keesal, Young, & Logan (KYL), he anticipated the audible rolling of eyes when he announced a basic technology training program for all associates and paraprofessionals. What he did not expect was that when the program finished every participant would answer “Yes” to the following two questions: Was it worth it? Did you learn something that you now use every day?

KYL introduced the Legal Technology Assessment (LTA) to identify gaps and validate gains (Disclosure: The LTA is the tech competence test, covered extensively by LTN, originally created by the author when he was in-house at Kia Motors). The diagnostic assessment allowed users to test out of training they did not need. Some trainees tested out of training modules entirely. For those who needed training, the pre-identification of both skills and gaps reduced total training time to almost a third. Associate Sean Cooney observes, “Group training is often inefficient because everyone has a different familiarity with whatever program is being used. The individualized training allowed us to skip anything that is redundant.”

 

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